If you wish to be a member of our team, please send us your CV at info@lamway.gr also noting the position code that you are interested.
Position Title: RECEPTIONIST Position Code: RCP Position Summary:
The ideal candidate is expected to ensure the comfort and satisfaction of hotel guests through a pleasant, friendly and personalized level of service. He/She will be responsible for the reservations, the operation of the telephone centre, the check-in and check-out procedures and the payment of guest checks.
Position Requirements:
Minimum 2 years of experience in a front office position in 4-5 stars hotels. Age up to 35 years old. Excellent command of English language, knowledge of a second foreign language is desirable. Literacy of computer, Internet and hotel software.
Main Duties and Responsibilities:
• Handles check-in and check-out procedures of guests and ensures their pleasant stay.
• Receives, controls, inputs and stores all guest reservations of the hotel.
• Resolves outstanding guest account balances.
• Handles guest complaints and ensures their resolution.
• Informs all relevant departments for any damages and missing items at the rooms.
• Prepares the housekeeping plan for the housekeeping department.
Position Title: COOK Β’ Position Code: KTC Position Summary:
The ideal candidate is expected to ensure the comfort and satisfaction of hotel guests through a pleasant, friendly and personalized level of service. He/She will be responsible for the preparation and the production of food items, the quality control and the application of health and safety measures.
Position Requirements:
Minimum 2 years of experience in a position of Cook B’ in 4-5 stars hotels. Age up to 33 years old. Good command of English language.
Main Duties and Responsibilities:
• Ensures the production of the buffet menu or the a la carte menu with a focus to the maximization of quality.
• Guides the kitchen staff to the correct preparation of food and to an excellent presentation that there must be.
• Handles food items by always following health and sanitary measures.
• Controls the condition of all food items that are being used and ensures that all products are maintained in an excellent condition.
• Receives all requested items from external suppliers.
• Ensures the excellent condition of freezing units and storage areas as well as of all items that are stored within.
Position Title: WAITER Position Code: SRV Position Summary:
The ideal candidate is expected to ensure the comfort and satisfaction of hotel guests through a pleasant, friendly and personalized level of service. He/She will be responsible for the set-up of the restaurant/bar for service, order handling and guest service.
Position Requirements:
Minimum 2 years of experience in a restaurant/bar position in 4-5 stars hotels. Age up to 33 years old. Excellent command of English language, knowledge of a second foreign language is desirable. Computer literacy is also desirable.
Main Duties and Responsibilities:
• Prepares restaurant and bar area according to the predefined hotel set-up.
• Handles and delivers all guest orders according to the predefined service standards.
• Ensures the correct and punctual preparation of the buffet, maintains its initial appearance during service, refills and clears up.
• Receives room-service orders and delivers to the rooms.
• Ensures the refilling of all f&b items after the end of the service.
• Has an excellent knowledge of the restaurant and bar cards and suggests to the guests different options.
• Ensures that the area of his/her responsibility is maintained clean and tidy.
• Ensures that the guests requests are being satisfied throughout the service period.
